The benefits under this Returns Policy are in addition to other rights and remedies you may have as a consumer under the Consumer Protection Act (CPA) as well as any other applicable acts.Click here to find out more about our Returns Policy.
Delivery is free on ALL orders over R800. If your order value is less than R800, the delivery fee will be will confirmed at the final order confirmation stage.Click here to find out more about our Shipping Policy.
Payflex is an online payment option for orders at Steve Madden, It gives you the flexibility to receive your purchase now and pay over six weeks, interest-free, with no additional costs.
Payflex lets you get what you need now but pay for it over four interest-free installments. You pay 25% upfront when placing your order online, then three payments of 25% over the following six weeks.
Payflex is currently available online only at stevemadden.co.za. Unfortunately, Payflex is not available in store.
Simply add items to your online shopping cart as normal and then proceed to checkout. Enter your contact information, preferred delivery method, and shipping address. Click continue and select your preferred shipping rate. Click continue to payment. Select Payflex from the list of available payment options. From here you'll be redirected to the Payflex portal. Follow the quick steps required for approval, and once approved, you'll be redirected back to Steve Madden to complete your order.
Yes, returns and exchanges are welcome provided they meet the conditions set out in our Return Policy here.
Feel free to visit Payflex for more information.