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PRIVACY POLICY

Privacy Policy

STEVE MADDEN SOUTH AFRICA ("STEVE MADDEN") values its customers and respects their privacy.

This privacy policy (this "Policy") describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. STEVE MADDEN will not collect, use or disclose your personal information other than in compliance with this Policy.

By using the www.stevemadden.co.za  website and/or making online purchases of products, you agree to the terms and conditions of STEVE MADDEN’s Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated Policy on our website.

Following the posting of such changes, your continued use of the www.stevemadden.co.za website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the www.stevemadden.co.za website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.

We may offer you the ability to connect with our website, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Policy apply to all such mobile access and use of mobile devices. This Policy will be referenced by all such mobile applications or mobile optimized websites.

Does STEVE MADDEN share my information with third parties?

If you visit or purchase products on the www.stevemadden.co.za website, participate in a contest, survey, promotion or special offer, or shop at STEVE MADDEN or any STEVE MADDEN Affiliate, we may share your personal information with that STEVE MADDEN Affiliate, so that it can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.

We may also use third-party advertising agencies to collect data and/or serve ads when you visit our websites. These agencies may use information (not including your name, address, email address or telephone number) about your visits to this website in order to provide tailored advertisements about goods and services of interest to you.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of STEVE MADDEN and the STEVE MADDEN Affiliates.

STEVE MADDEN's website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and STEVE MADDEN does not assume any responsibility for, and by using this website and/or accessing a third party's website from this website you release STEVE MADDEN of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit.

STEVE MADDEN collects the personal information pertaining to purchases of products and/ or visitors of the stores and/or visitors to the website and/or any STEVE MADDEN social media platform. This information may be shared with, the STEVE MADDEN International team. and/or a subsequent operators of a STEVE MADDEN website within South Africa. STEVE MADDEN International, has provided and will continue to provide appropriate technical and organisational security measures to protect STEVE MADDEN customers personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network and, against all other unlawful forms of processing, and the nature of the data to be protected having regard to the technology and cost of implementation.

Collection of information

The information we learn from customers helps us personalize and continually improve your STEVE MADDEN experience. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses stevemadden.co.za or advertisements and other content served by or on behalf of stevemadden.co.za on other Web sites. 
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from stevemadden.co.za if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please follow the ‘Opt out’ process available on any stevemadden.co.za communication.
  • Information from Other Sources: We might receive information about you from other sources and add it to our account information. 

We will attempt to limit the types of personal information we collect to only that which you consent to and which is necessary for our business interests.

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters allow you to opt out of further mailings.

Cookie/Tracking technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

If you have any questions, concerns or comments about our privacy policy, please contact us using the information contained on our website.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud investigation or prevention. We may do so when:

  • Permitted or required by law
  • Trying to protect against actual or potential fraud or unauthorised transactions
  • Investigation of fraud that has already taken place

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